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Plumbline Builders COVID-19 Response

March 17, 2020

All,

Like you, we have been closely watching the unprecedented events unfolding around the Coronavirus Pandemic. We know that it is an uncertain time and we want to assure you that we are daily evaluating how we move forward. We recognize that we are in your homes, every day, and each team member and vendor is taking every precaution to maintain safety and cleanliness.

To our current clients:

As our state shutters many functions that we need to continue our work, we are coming up with creative solutions to continue to meet the promises that we have made to you. In some cases, there is only so much that we can do, but please ride this out with us. Items may get delayed and timelines extended, but each member of our team is working hard for you. If we have not already been in touch with you regarding if or how your project will be affected, we will do so in the coming days and will continue to keep you updated as the situation evolves.

To our prospective clients:

The world has radically changed in the past few weeks. Our plans are being put on hold and we are reevaluating the minutia of everyday life. Whether you have already scheduled an appointment, had planned on it, or are just coming across us as you realize how much your space needs an update as you are stuck in it every day now, please contact us. We are happy to keep existing, re-schedule existing, or schedule new appointments when all of us feel comfortable and have more information about the current circumstances. And if you’re not ready to do that yet, it’s OK: when you’re ready to move forward, we are here.

Please reach out to us via email at any point with your concerns or questions as the situation continues to change and evolve; email is best as we are all so busy on the phone right now, we may not have the ability to answer immediately. We will continue to work behind the scenes to progress each project and will contact you if or when our ability to continue work is affected.

Most Sincerely,

The Team at Plumbline Builders

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